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Our client is seeking an entry-level Support Analyst for their Technology department within the professional services industry, based in Canary Wharf. The successful candidate will utilise their skills to provide excellent technical support and contribute to their technology solutions.
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
You'll deliver top-tier support for maintaining and configuring business data and systems, including managing IT projects, leading business meetings, overseeing intricate housing data processes, resolving escalated incidents, offering expertise to colleagues, streamlining processes, and applying automation for data-related tasks in line with management's strategic vision.
We are seeking a diligent Application Support Analyst who is well-versed in technical support for our client . This role requires a thorough understanding of technology systems and a knack for problem-solving.
A fantastic opportunity for an experienced Application Support Analyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems,
This position requires an Application Support Analyst who is proficient in managing, maintaining, and optimising key business applications for an organisation in the not for profit and charities sector within the technology department. The successful candidate will be expected to provide technical support, ensure software updates, and contribute to process improvements.
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