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Head of IT Service Delivery (ITIL, Managed Services, MSP)An award winning MSP in the North West are recruiting for a Head of IT Service Delivery on a permanent basis. Due to ongoing growth and success, they have created a new role to provide operational leadership of the Managed IT Services team and strategic relationship management of their most valued customers.
This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact they do for the business.
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions.
You will be comfortable building relations with both internal and external key stakeholders and have instant credibility whilst doing so. After understanding how the business operates, come up with a service delivery plan and work with Service desk manager to improve efficiency.
Are you an IT Service Delivery Manager currently working in IT vendor management and looking to take your skills to a new role in 2024…?If so, then this could be just the role for you.
The Technical Design Engineer supports the creation of end-to-end technical designs and solutions which meet customer needs. We provide high-performance, integrated and secure network and IT infrastructure services to global customers.
As the Head of Digital Client service delivery you will be instrumental to introducing third party software with our existing client platform, Cozone, into the business.
A leading FMCG business are seeking an Operational Excellence Lead to drive improvements and implement strategic initiatives across the organisation. The successful candidate will provide guidance and direction to drive operational excellence across the business.
As an Azure Application Specialist you will be responsible for supporting the Azure Application estate. Supporting Dev, Data and everything in between. You will be developing, monitoring and supporting existing applications.
An IT Technician is required to provide and manage technical support to the wider office for a manufacturing company. The role involves resolving technical issues, maintaining hardware and software, and being comfortable leading the development of the IT Estate over time
This role is for an Application and Project Support Analyst to work within the Business Change and Infrastructure team (BCI) and will be responsible for the administration and support of business applications. The position also requires support of system changes and projects working closely with the Business Change analysts
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