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To really understand the scope of a job, it helps to have it defined in writing. During the recruitment process, you have a better chance of attracting top talent if there is a well-documented account of the role. Wouldn’t you be more inclined to interview with an organisation that had taken the time to define who they wanted to hire?
While particularly useful in recruiting new staff, a job description has an ongoing purpose throughout the employment lifecycle, so it pays to spend some time getting it right from the outset.
To describe the role and required track record, with the aim of attracting a response from an internal or external applicant for the job.
For the individual performing the role to have a reference point for their responsibilities and required level of performance, especially at appraisal time or when a promotion is being considered.
Particularly for a new manager, to understand the scope and level of responsibility expected of the role.
A comprehensive job description comprises the following areas.
Your CRM database may be known company-wide as ‘Knowledge-bank’, but requiring Knowledge-bank implementation proficiency on a job description will exclude most external candidates. Stick to well-recognised requirements to appeal to the widest possible audience.
The most accurate specifications are produced with the involvement of several different business areas. When defining or refining what a role entails, do so with the input of HR, line management and employees in a similar function.
A job description should be an accurate representation of the track record required to perform the role, not an impossible wish list of every skill that may be useful.
Although frequently inadvertent, the use of certain words and phrases in a job description can be construed as discriminatory and limit the diverse applicant group that organisations strive for. Be sure to check out the legal requirements on the Business Link website.
Organisations are constantly evolving, so for job descriptions to reflect changing requirements they should be reviewed, ideally annually, and amended as appropriate.
Taking the time to craft an accurate job description can be invaluable to the ongoing attraction, hiring and retention of employees.