Client Account Manager

Weybridge Permanent £35,000 - £40,000 per year View Job Description
We are seeking a dedicated Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames.
  • Client management and finance
  • January 2026 start

About Our Client

Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions to businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients.

Job Description

  • Manage and maintain relationships with key clients to ensure satisfaction and retention.
  • Act as the main point of contact for client queries and support requests.
  • Coordinate with internal teams to ensure timely delivery of services and solutions.
  • Monitor client accounts to identify opportunities for upselling or cross-selling.
  • Prepare and present detailed reports on account activity and performance metrics.
  • Resolve client issues promptly and effectively to maintain trust and satisfaction.
  • Collaborate with sales and marketing teams to align strategies with client objectives.
  • Ensure compliance with company policies and industry regulations.
  • Maintain compliance with financial regulations, and review internal controls
  • Recommend system and process improvements
  • Adhoc project work relating to operational efficiencies / enhancements
  • Respond daily to internal and external communication via email or phone
  • Support wider finance tasks as required, and uphold Consumer Duty standards
  • The role requires analytical and communication skills to bridge the gap between finance and non-finance teams.

The Successful Applicant

    • Have strong interpersonal and communication skills both written and verbally
    • Have proven experience in a similar role
    • Be versatile and flexible to adapt to new tasks
    • Be a proven multi-tasker, with problem solving and analytical skills
    • Have excellent attention and knowledge would be beneficial:
    • Knowledge of the Collections & Recoveries Industry
    • Understanding of Data Protection legislation and requirements of standard ISO27001

What's on Offer

  • Permanent position located in Weybridge.
  • Comprehensive benefits package to support your well-being.
  • Opportunity to work within the innovative Technology & Telecoms sector.
  • Collaborative work environment with a focus on professional growth.



Contact
Charles Wilkinson
Quote job ref
JN-122025-6909645
Phone number
+44 193 226 4085

Job summary

Job function
Finance
Subsector
Operations
Sector
Business Services
Location
Weybridge
Contract type
Permanent
Consultant name
Charles Wilkinson
Consultant phone
+44 193 226 4085
Job reference
JN-122025-6909645