Save Job Back to Search Job Description Summary Similar JobsDrive customer growth and retention in a high-impact role with global influenceBuild strategic customer marketing programmes that drive measurable growthAbout Our ClientA global Professional Services companyJob DescriptionA great opportunity to join a market-leading international organisation at a pivotal stage of its customer growth journey. With significant investment being made in marketing, technology and client experience, you'll have the chance to shape programmes that directly influence retention, loyalty and revenue growth across a large and established customer base.This position offers a broad remit that combines strategy, customer insight, commercial growth and stakeholder engagement. You'll work closely with senior leaders across marketing, sales and advisory teams, giving you visibility and influence across the businessThe role provides the opportunity to:Take ownership of customer lifecycle strategy and make a measurable commercial impactBuild and deliver high-profile client engagement programmes that strengthen customer relationshipsUse data, insight and technology to drive smarter marketing decisions and continuous improvementPartner with senior stakeholders across multiple functions and marketsDevelop expertise in customer retention, loyalty and growth within a complex B2B environmentJoin a well-established organisation with a strong reputation, international reach and ambitious growth plansGain exposure to strategic initiatives that can accelerate your career into senior customer marketing, client growth or CRM leadership rolesThe Successful ApplicantWe are looking for a commercially minded marketing professional with experience developing and delivering customer-focused programmes within a complex B2B environment (Professional Services, Finance, Technology)Experience needed:Experience in customer marketing, lifecycle marketing, retention marketing or client engagementExtensive B2B marketing experience in Professional Services, Finance, Technology (These industries are essential)A strong understanding of customer journey planning and relationship-building strategiesThe ability to use data and customer insight to inform decision-making and drive resultsExperience working with CRM platforms and marketing automation toolsExcellent stakeholder management skills and the ability to influence across multiple functionsStrong project management capabilities with the ability to manage multiple initiatives simultaneouslyA results-oriented mindset with a focus on measurable commercial outcomesWhat's on Offer£65k - £70k + BensFully remote role (Must be based in the UK)Occasional travel to London needed for meetings/eventsContactAndy CookQuote job refJN-082026-7088833Phone number+442072691742Job summaryJob functionMarketing & AgencySubsectorProfessional ServicesSectorBusiness ServicesWhereLondonContract typePermanentConsultant nameAndy CookConsultant phone+442072691742Job referenceJN-082026-7088833Job NatureRemote