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Desktop Engineer

City of London Temporary £250 - £350 per day View Job Description
An excellent opportunity for a Desktop Support Engineer to provide hands-on technical support to front-office and operational users in a fast-paced environment. You'll support Windows desktops, mobile devices, business-critical applications, and end users, ensuring issues are resolved efficiently while contributing to ongoing improvements, automation, and IT projects.
  • Competitive day rate - long term contract
  • Have direct impact on user experience in a fast paced environment

About Our Client

The organisation operates in the Financial Services industry and is based in central London

Job Description

    • Provide Level 1 and Level 2 desktop support via phone, email, and in person.
    • Troubleshoot and resolve hardware, software, application, and mobile device issues.
    • Install, configure, and upgrade desktops, laptops, peripherals, and software.
    • Investigate incidents methodically and identify root causes to prevent recurring issues.
    • Prioritise support requests based on business impact and urgency.
    • Keep users informed with clear and timely communication throughout issue resolution.
    • Collaborate with engineering and wider IT teams to resolve complex technical problems.
    • Support enterprise desktop standards, system configurations, and automation initiatives.
    • Create and maintain technical documentation, support procedures, and user guides.
    • Assist with IT projects while maintaining high-quality day-to-day support services.



The Successful Applicant

A successful 'Desktop Support Engineer' should have:

    • Minimum of 2 years' experience in a desktop support or IT support role.
    • Strong knowledge of Windows 11 and Microsoft 365 technologies.
    • Experience supporting Microsoft Intune-managed environments.
    • Knowledge of Windows-based PCs, iOS devices, and remote user support.
    • Practical troubleshooting skills across hardware, software, operating systems, event logs, and networking fundamentals.
    • Ability to diagnose and resolve technical issues both remotely and face-to-face.
    • Understanding of desktop management standards, automation, and best practices.
    • Experience contributing to technology projects and delivering against deadlines.
    • Excellent customer service, communication, and stakeholder management skills.
    • Proactive, organised, and capable of managing multiple priorities in a busy environment.



What's on Offer

  • Interim Desktop Support Engineer contract based in City of London
  • Daily rate of £250 to £350, dependent on the level of experience.



If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Contact
Dan Jones
Quote job ref
JN-102026-7135988
Phone number
+442072692191

Job summary

Job function
Technology
Subsector
IT Support
Sector
Financial Services
Where
City of London
Contract type
Temporary
Consultant name
Dan Jones
Consultant phone
+442072692191
Job reference
JN-102026-7135988