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Desktop Support Engineer

Bournemouth Permanent £40,000 - £45,000 per year View Job Description
The Desktop Support Engineer will provide technical support and maintenance for hardware and software systems within the organisation. This role is based in Bournemouth and requires a proactive individual with a strong background in technology.
  • 5 days a week on site in Bournemouth.
  • 2nd/3rd line EUC, Directly support 25 users and wider global IT team.

About Our Client

This opportunity is with a well-established organisation in the Financial services industry. The company is a large organisation with a focus on delivering reliable and efficient services to its clients and maintaining high operational standards.

Job Description

  • Provide technical support for hardware and software issues to end-users in a professional manner.
  • Install, configure, and maintain IT equipment, including desktops, laptops, and peripherals.
  • Diagnose and resolve technical issues promptly to minimise downtime.
  • Collaborate with other IT teams to ensure seamless service delivery and issue resolution.
  • Maintain accurate documentation of IT assets, incidents, and resolutions.
  • Assist in software upgrades, patch management, and system updates.
  • Ensure compliance with IT policies and security protocols.
  • Provide training and guidance to users on IT systems and tools.

The Successful Applicant

A successful Desktop Support Engineer should have:

  • Strong technical knowledge of hardware, software, and networking concepts.
  • Experience in troubleshooting and resolving IT-related issues efficiently (2nd/3rd line)
  • Proficiency in managing IT systems, including installation and configuration.
  • Excellent organisational and time-management skills.
  • Ability to work independently and collaboratively within a team.
  • A customer-focused approach with strong communication skills.

What's on Offer

  • Competitive salary ranging from £40,000 to £45,000 (Some flexibility)
  • Permanent position based in Bournemouth,
  • 5 days a week on site, Monday to Friday 37.5 hours per week.
  • Opportunity to work within a large organisation in the Financial services industry.
  • Engaging and supportive work environment.



If you are a skilled Desktop Support Engineer with a passion for technology, apply today to join the team in Bournemouth!

Contact
Henry Bishop
Quote job ref
JN-012026-6912280
Phone number
+44 117 906 5157

Job summary

Job function
Technology
Subsector
IT Support
Sector
Financial Services
Location
Bournemouth
Contract type
Permanent
Consultant name
Henry Bishop
Consultant phone
+44 117 906 5157
Job reference
JN-012026-6912280