Save Job Back to Search Job Description Summary Similar JobsOpportunity to shape a newly created roleBroad remit combining ER, Operations, Policy and Regulatory workAbout Our ClientAre you an experienced HR professional looking for a role that combines Employee Relations expertise with People Operations leadership?We're supporting a leading financial services organisation in the search for an ER & Operations Lead. This is a newly created role offering the opportunity to make a genuine impact across a multi-site business while helping to shape and enhance the people function.Job DescriptionActing as the lead contact for complex Employee Relations mattersCoaching and supporting managers through disciplinary, grievance, absence, performance and capability casesOverseeing people processes across the full employee lifecycleMaintaining and developing HR policies, procedures and governance frameworksSupporting risk, compliance and regulatory activities, including SMCR requirementsAnalysing people data and trends to drive continuous improvementIdentifying opportunities to improve processes and enhance the employee experienceThe Successful ApplicantStrong Employee Relations backgroundExperience within HR Operations, Shared Services or People PartneringKnowledge of UK employment law and HR best practiceExperience within a regulated environment would be advantageousSMCR experience would be beneficialWhat's on OfferSalary up to £53,000Hybrid working (50% office based)Solihull location with free parking35-hour working weekExposure to senior stakeholders and strategic projectsPrivate medical insuranceMatched pension contributions25 days annual leave plus bank holidays and your birthday offOpportunities for professional development and career progression.A chance to make a real impact in a regulated, purpose-driven organisation.ContactNaima HussainQuote job refJN-092026-7105837Phone number+44 121 230 9366Job summaryJob functionHuman ResourcesSubsectorEmployee RelationsSectorFinancial ServicesWhereSolihullContract typePermanentConsultant nameNaima HussainConsultant phone+44 121 230 9366Job referenceJN-092026-7105837