IT Support Admin

Redditch Permanent £32,000 - £35,000 per year View Job Description
The IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch.
  • Fully office based role
  • Work for a well known brand

About Our Client

My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator.

Job Description

  • Provide first-line IT support to internal teams and resolve technical issues promptly.
  • Maintain and monitor IT systems, ensuring optimal performance and minimal downtime.
  • Assist with the installation and configuration of hardware and software.
  • Ensure data security and support regular system backups.
  • Collaborate with the Technology department to implement system upgrades and improvements.
  • Document IT processes and provide training to staff as required.
  • Manage and respond to IT support tickets within agreed timeframes.
  • Communicate effectively with team members and stakeholders to resolve IT concerns.

The Successful Applicant

A successful IT Support Admin should have:

  • Proven experience in providing IT support within an organisation.
  • Strong understanding of hardware, software, and network systems.
  • Knowledge of data security protocols and best practices.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Can commute to Redditch Monday to Friday.

What's on Offer

  • Negotiable salary up to £35,000.
  • Free parking.
  • Opportunity to progress.
  • IT Support Admin
  • 25 days annual leave plus bank holidays.
  • Daytime working hours.
Contact
Isabella Petrucciano
Quote job ref
JN-012026-6921661
Phone number
+44 121 230 9359

Job summary

Job function
Technology
Subsector
IT Support
Sector
FMCG (Fast Moving Consumer Goods)
Location
Redditch
Contract type
Permanent
Consultant name
Isabella Petrucciano
Consultant phone
+44 121 230 9359
Job reference
JN-012026-6921661