Managing Director - HomeServices

• Collaborate with the Leadership Team to develop, operate, and promote the company's business and brand. Agree business plans and budgets aligned with corporate goals and growth objectives.
• Demonstrate full ownership and understanding of commercial and financial performance.
• Analyse commercial data to drive growth within the brand, ensuring alignment with agreed budgets.
• Prepare and continually refine a strategic plan to unlock opportunities across the business and network.
• Contribute creative thinking to new product development and brand services; undertake cost and risk assessments; present proposals to the UK MD; cascade outcomes as required.
• Develop the brand vision and ensure all colleagues understand and demonstrate it. Share vision and messaging effectively with franchisees and associates.
• Implement tools, systems, and processes that enhance communication and information flow between the company and its franchisees.
• Drive new sales and franchisee acquisition through events, exhibitions, and collaboration with the central marketing team.
• Lead and optimise performance across cluster locations to enable sustainable success and readiness for transition into franchise operations.
• Work cross‑functionally with internal teams (Marketing & Finance) to ensure franchisees receive the support needed to deliver on their individual business plans.
• Organise and lead regional franchise meetings, training sessions, and contribute to onboarding new franchisees.
• Establish and refine operating procedures to ensure consistency and best practice across the network.
• Support existing franchisees in developing their sales performance.
• Resolve operational, performance, or compliance issues across the national network, protecting the brand's reputation at all times.
• Lead, coach, and develop the Business Development Managers and wider support functions, ensuring they deliver effectively against network growth objectives.

Oversee recruitment of new associates and contribute to performance management in line with company policies. Manage HR issues with support from HR