Payroll Associate

Payroll Associate

• Manage a portfolio of payroll bureau clients, acting as a trusted point of contact and delivering a professional, client-focused service.
• Process end-to-end payrolls, ensuring all PAYE-related activities are completed accurately and in line with HMRC legislation, including statutory payments, starters and leavers, pension contributions, attachment of earnings, and year-end processing.
• Administer workplace pension schemes and ensure deductions and submissions are processed correctly. Experience with public sector pension schemes such as Teachers' Pension Scheme or NHS Pension Scheme would be advantageous.
• Stay up to date with payroll legislation and provide guidance to clients on HMRC updates, compliance requirements, and payroll best practice.
• Resolve payroll-related queries from employees, clients, and HMRC efficiently, maintaining strong stakeholder relationships at all levels.
• Identify opportunities to improve, streamline, and enhance payroll processes to drive efficiency and service excellence.
• Support the onboarding of new clients, working closely with implementation teams to deliver smooth transitions, including payroll parallel runs and testing activities.
• Contribute to a collaborative team environment by sharing knowledge, supporting colleagues, and helping to continuously improve the payroll service offering.