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Are you a well rounded 2nd Line Support Analyst looking for a fantastic business to work with, who can really support you with your career development? Do you like to learn in abbundance and really utilise your IT skills?If this sounds like you, look no further....
Are you a driven, motivated and hands on IT Engineer from a Managed Service Provider background, looking for that next step in your career?If so, please read on.....
The IT Support Technician will provide vital technology assistance and problem-solving capabilities within the Not For Profit space. The role is based in Manchester, where the professional will be an essential part of the Technology department, ensuring smooth operations and system functionality.
We are seeking a diligent and customer-focused IT Service Desk Analyst who will play a crucial role in our retail operations, providing technical support to our teams across the company.
Join a fantastic team and provide internal helpdesk support for all software and hardware queries from users, as well as carry out installation and distribution of software and operating systems.
Are you a well-rounded IT Support Analyst with exposure to Linux with the ability to work well within a close knit team?If so please read on…
I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Dundee in role where you will learn in abundance in exchange for a salary up to £30k and a host of fantastic benefits including: 28 days annual leave, Life Assurance, Reward and Recognition and Hybrid working (after on boarding) plus much more….
The lead technical architect oversees all IT systems within the business and is an expert in the MES system (Hydra), providing support to Production and other business areas in the UK and Europe. In addition to managing the technical support function through the service desk and delivering assigned IT projects, this individual also serves as a representative for the Head of IT in their absence.
Are you an experienced and technically hands on Senior IT Support Analyst looking to take the next step in your career working with a truly fantastic business with ample development opportunities and a host of market leading benefits?If so please read on….
As an IT Infrastructure Support Technician, you will be responsible for troubleshooting and resolving technical issues related to hardware, networking, operating systems, and applications at our clients Stoke-on-Trent site. Your role will involve assisting system users with computer support and IT maintenance, providing advice on technical issues to a non-technical audience from initial request to final resolution.
An IT Service Manager with experience of managing MSPs and with Enterprise ERP solutions (Oracle Cloud) is required for a critical role managing technology services within a public sector organisation. This position involves delivering high-quality IT services and solutions to support the efficient functioning of the organisation.
As part of the infrastructure team, the ideal candidate will assist with the day-to-day operation and maintenance of the infrastructure systems and software, including security, backup processes and procedures, contribute to the implementation of upgrades and new systems, and provide 2nd and 3rd line service desk support for live systems and software.
Working within the Technical support team, this role will involve proactive investigation, fault finding, problem solving, troubleshooting, and resolution of customer support requests via email, chat, WhatsApp, and tickets. Initially supporting a handful of products and working up to the full scope of the product range.
As a 1st line support officer, you will be part of a team that is responsible for IT Support covering both hardware and software. This will involve troubleshooting IT helpdesk support requests and writing documentation to add to the knowledge base for others to follow.
This role is for a highly skilled Technical Support Engineer professional to join a thriving team within the technology and telecoms industry. The successful candidate will be responsible for providing technical support across desktop, mobile, networking and other IT infrastructure systems
The Customer Service Representative role is there to assist our customers; to resolve account queries, share information about our build phases, fibre-internet and generally be there to listen and assist with all of our customer's needs.
We are looking for an IT Support Engineer to join a brilliant team onsite in London. This is an opportunity to sharpen your helpdesk skills, you'll have hands-on involvement in our transition to a fully cloud-based infrastructure. You'll work closely with the IT Manager to strengthen our cyber security posture and, where appropriate, contribute to shaping our organisational IT policies.
The infrastructure is built both on premise and Cloud. The position would primarily involve providing outstanding technical support for our team; management of software and hardware, security and network systems and providing first line of support for service tickets.There is the opportunity for personal development and upskilling to 2nd line support.
The role will primarily be provision of 2nd and 3rd line support with escalation to 4th line if required. You will also have supervisory responsibility for 2nd line engineers.
This role is for a highly skilled Operational Support professional to join a thriving team within the technology and telecoms industry. The successful candidate will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured
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