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Developing our people is a key pillar of our culture at PageGroup and is critical to the success of our business. That’s why we take it seriously. PageGroup offers a clear and transparent career journey and provides the support and development needed for people to reach their potential. Through a market leading, blended learning approach our employees can learn through a variety of materials including video, infographics, interactive e-learning, gamification and, virtual and physical classroom sessions.
From the moment our people join us, whatever their level of experience, there’s a clear development pathway all the way to the top, starting with our global on-boarding programme which brings new starters quickly up to speed on who we are, what we do, our values and how best to grow their business.
For our operations teams, there are consultant development programmes to guide and give people the mind-set, skill-set and recruitment tool-set they need to succeed. Career journeys and progress at PageGroup across operations, support and group services functions are supported by management development programmes reinforcing the vision, purpose and values which underpin our strong Page culture.
As people advance through their career, we encourage greater self-awareness through personal development plans including 360° Feedback.
Our annual talent review of senior leaders identifies high potential employees for accelerated development. As participants in the Global Director Academy (GDA), directors focus on creating and sustaining a culture of inclusion and are equipped with the development and networking tools they need as the future leaders of our organisation.
Our senior leaders are supported by external executive coaching programmes created to support our leadership and talent strategy and aligned to our ‘PageGroup Potential’ model. The coaching programmes allow for greater self-awareness, supporting personal development goals while working in a leadership position.
CONSULTANT DEVELOPMENT PROGRAMME (CDP)
After four weeks in your role with on-the-job training, coaching and digital learning support you will be prepared for our blended training course CDP1. Facilitated by operational managers and directors you will benefit from first-hand experience and expertise as you master key recruitment and sales skills and understand how to work with our customers.
Six months later, CDP2 builds on the skills and techniques already learned with a further focus on how to add value to our customers and develop powerful questioning skills to identify the right solutions. You will further extend your toolkit to build deep rapport with clients and candidates and generate a broad range of business opportunities.
Two years into your career with us you may receive an invitation from your MD to attend CDP3. It’s what makes our most successful consultants even more successful. It’s our equivalent of ‘Fight Club’ and… you’re right… the first rule of CDP3 is – we don’t talk about CDP3!
MANAGEMENT DEVELOPMENT PROGRAMME (MDP)
Starts the programme ‘pre-management’, giving an insight into the manager’s role and helping the transition when promotion comes. The course covers a range of topics including understanding the scope of the manager role, how to build a business, driving performance, basic coaching skills and time management.
Both trainers were excellent and really understand the detail of what our roles entail, and the challenges that it throws up - they can always really relate to the scenarios us trainees bring up.
The first course after promotion consists of 5 individual days, devoted to driving business performance through people. Topics include sourcing and hiring potential recruitment consultants, how to conduct effective reviews and appraisals, setting a vision to engender high levels of engagement and understanding the importance of diversity and inclusion. The last day involves a personality profiling assessment to help raise self-awareness in terms of your preferred communication and leadership style.
I would have thought at some point the learning curve would slow and we would get less from 'classroom' courses and learning would become more situational - I am completely wrong. We are very lucky to have such an amazing resource in this company.
I was very impressed with the relevance of the content and how easy it is to put into practice. Great for managers who are looking to grow in their own role and empower their teams.