IT & Power BI Analyst

· Provide technical support and guidance to internal teams and end-users.

· Recommend improvements to enhance efficiency and security.

· Develop, maintain, and optimise Power BI dashboards and reports to provide actionable insights to business stakeholders.

· Support Microsoft Azure cloud services, including storage and security configurations.

· Administer Microsoft 365 (M365) services, including Outlook, Teams, SharePoint, OneDrive, and security policies.

· Design, query, and maintain SQL databases to support reporting, analytics, and operational needs.

· Assist in software and hardware deployments, updates, and migrations.

· Document IT processes, policies, and procedures.

· Ensure data security and backup measures are in place and maintained.