Legal Tech Product Manager

As a Legal Tech Product Manager, you'll embed Legal Tech platforms into business-as-usual workflows.

Product management and adoption

• Own the vision, roadmap and objectives for assigned Legal Tech platforms.
• Define success measures and monitor adoption, usage and business value.
• Develop and deliver adoption strategies that support long-term behavioural change, including self-service resources, support models and role-based enablement.
• Gather user feedback and use insights to continuously improve how tools are positioned and adopted.
• Work with suppliers to manage service performance, product development discussions and issue resolution.
• Support contract renewals and commercial discussions with senior colleagues.
• Ensure products operate in line with information security, risk and data protection requirements.
• Partner with Legal Tech Delivery colleagues to support successful implementation of tools on client matters.
• Support pilots, proof-of-concepts and controlled releases of new capabilities.

Practice Group partnership

You'll act as a dedicated Legal Tech contact for an aligned Practice Group, helping colleagues identify opportunities to improve the way work is delivered.

This includes:

• Building an understanding of the Practice Group's work and priorities.
• Identifying where legal technology can improve existing processes or support new approaches to client work.
• Designing adoption plans and engagement activities tailored to the needs of the Practice Group.
• Working closely with colleagues across Innovation, Legal Operations and Project Management teams.
• Delivering training sessions and workshops.
• Facilitating discussions around the use of Legal Tech on matters and client engagements.

Client and market engagement

You'll also contribute to client-facing activities, including:

• Delivering client training, webinars and learning sessions.
• Supporting responses to requests for proposals (RFPs).
• Creating content and presentations that showcase their Legal Tech and Innovation capabilities.
• Participating in client meetings and conversations focused on technology-enabled legal services.
• Monitoring developments in the legal technology market and identifying opportunities for testing and evaluation.
• Contributing to pitches and client opportunities where Legal Tech capability is a key differentiator.
• Work as part of an agile product management team.
• Manage and prioritise product backlogs for assigned platforms.
• Share knowledge and collaborate with Legal Tech Product Managers, Legal Technologists and Solution Engineers across the team.