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Unless you have been into an assessment centre, they remain somewhat an urban legend for graduates, only ever mentioned in hushed whispers and fearful tones.
Unlike one-on-one interviews, assessment centres are designed to challenge candidates on a number of ‘real work’ tasks from presentations to group work and ‘in-tray’ exercises.
Why bother with an assessment centre? Why not just stick to the usual one-on-one interviews? If you’re graduating and have been booked into an assessment centre, there are probably a few questions going through your head. Assessment centres provide an excellent platform for recruiters to assess potential candidates in real work life situations. You will be invited down to the company for a whole day and tested on a number of different tasks ranging, as previously mentioned, from group work to individual tasks and presentations.
You’re going to be nervous; you can’t escape it, you can’t hide from it, you just have to face up to it and battle through. However, you almost be certain that everyone else will be equally nervous and you should take comfort in that. Arrive at the centre with plenty of time to spare and introduce yourself to other people just to get into the swing of it. You’ll be amazed at how effective this can be to settle your nerves.
There will always be that one person. That one person who tries to dominate by being the loudest in the room, who is convinced that there is some sort of direct correlation between the decibel level of their voice and the intelligence of their points. Don’t be that person. They’re committing assessment centre suicide. Group tasks are designed to identify the individuals who engage everyone in the group and make sure that everyone’s point is heard. A true leader of the group is not bold, brash or arrogant instead they ensure the team is collaborating in the most efficient way possible to get the task done. Avoid being the scribe; you’ll spend so much time writing you won’t contribute.
Very few people like the thought of having to talk in front of an audience. With the right preparation and practice, it isn’t as daunting as it might first appear. You will almost always be asked to talk on something you are comfortable with, for example, you may be asked to give a presentation on an achievement that you are proud of and why. The assessors are not out to trip you up and they don’t expect mind-blowing content –they are simply looking at whether you can deliver a well-structured, confident presentation.
Another individual task that you may face is called the ‘in-tray’ exercise and is often considered the most challenging by graduates. This is the closest representation to ‘everyday’ life in an office environment and will test your ability to prioritise and manage your time efficiently. As a concept it is fairly simple; you will be faced with a mock ‘full inbox’ which may be in the form of emails, written letters or missed calls and it is your job to rank the importance of them, along with describing the best course of action for each. Remember, there isn’t necessarily a right or wrong answer in these tasks, so long as you can provide a clear, logical reasoning for your actions.
In most assessment centres, towards the end of the day, you will be interviewed on your own by one or two of the assessors. This is where you can really sell yourself as you would in a standard interview. The questions will be focused on competency based skills, motivations for the role and personality traits, so preparation for this should be straightforward. Find out how to be successful at one-on-one interviews.
All in all, success in assessment centres comes down to two key things: being friendly and being collaborative (treat the other candidates as if they were your work colleagues). The major advantage of an assessment centre is that it gives you the opportunity to demonstrate a real breadth of skills, not just the standard interview spiel of ‘Describe a time when...’ As long as you have prepared effectively, you should be able to face the tasks with confidence and express yourself well.
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