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3rd line Support Engineer

Wakefield Permanent £35,000 - £45,000 per year View Job Description
We are looking for an experienced 3rd line support Engineer to join a team within the technology and telecoms industry. This role involves managing IT systems and infrastructure to ensure smooth operations and support business needs effectively.
  • 5 days onsite in Wakefield
  • Joining a growing and established team

About Our Client

The company is a reputable organisation within the technology and telecoms sector. It operates as a small-sized business, offering specialised services and solutions to its clients.

Job Description

  • Manage and maintain the organisation's IT systems and infrastructure.
  • Monitor system performance and troubleshoot issues to minimise downtime.
  • Ensure data security and implement necessary protocols and updates.
  • Provide technical support and assistance to staff across departments.
  • Oversee software and hardware installation, upgrades, and maintenance.
  • Develop and maintain IT policies and documentation.
  • Collaborate with external vendors for specialised IT services.
  • Plan and implement IT projects to meet business objectives.

The Successful Applicant

A successful 3rd line Support Engineer should have:

  • Strong knowledge of IT systems, networks, and infrastructure.
  • Experience with troubleshooting and resolving technical issues efficiently.
  • Proven experience supporting Microsoft 365 environments
  • Azure, 365, Intune
  • Experience working on projects
  • Proficiency in managing data security and implementing updates.
  • Ability to provide support and guidance to team members effectively.
  • Familiarity with software and hardware installation and maintenance.
  • Capability to manage IT projects from planning to execution.
  • Excellent organisational and problem-solving skills.

What's on Offer

  • Competitive salary ranging from £35,000 to £45,000 GBP.
  • A permanent role within the technology and telecoms industry.
  • 5 days onsite in Wakefield
  • Opportunities to work in a small-sized organisation with a focused team.
  • Potential for professional development and growth.



If you are an experienced 3rd line Support Engineer looking to grow your career in technology, we encourage you to apply for this exciting opportunity.

Contact
Sarah Galeski
Quote job ref
JN-122025-6906118
Phone number
+441618290492

Job summary

Job function
Technology
Subsector
IT Support
Sector
Technology & Telecoms
Location
Wakefield
Contract type
Permanent
Consultant name
Sarah Galeski
Consultant phone
+441618290492
Job reference
JN-122025-6906118