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  • Customer Service and Social Media Coordinator

    Leeds
    Permanent
    £24,500 - £25,000 per year

    Michael Page have partnered with a reputable retail business to recruit for a Customer Service and Social Media Coordinator this would be an exciting opportunity for someone experienced within a client facing role that is looking for a varied position with a long standing business in Leeds which are experts in their market.

    If you are passionate about fashion and retail enjoy helping and supporting customers please apply!

    • A new exciting Permanent Customer Service and Social Media Coordinator Role!
    • To work for a reputable retail business in Leeds!
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  • Finance Operations Manager

    Leeds
    Permanent
    £40,000 - £50,000 per year

    Michael Page is actively working with a business who are looking for a Part Time Finance Operations Manager to join their team in Leeds City Centre on a permanent basis. My client is looking for someone to lead operations and bring external accounts in house for a start up business, and continuously look for opportunities to improve processes and streamline systems.

    • Part Time Finance Operations Manager Role in Leeds City Centre!
    • 1 day per month in office + 18-20 hours a week!
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  • Sales Advisor

    St Asaph
    Temporary
    £13 - £14 per hour

    The Sales Advisor role in the retail industry involves assisting customers with their purchases and delivering exceptional service in a fast-paced environment. Based in St Asaph, this temporary position requires a proactive individual focused on meeting customer needs effectively.

    • Immediate start temp to perm opportunity
    • Weekly pay
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  • B2B Mid-Market Sales Exec - media licensing

    Eastbourne
    Permanent
    £30,000 - £35,000 per year

    The Sales Exec will wwn the full sales cycle for prospects, from initial outreach to deal close. You will engage stakeholders and build compelling business cases that deliver long-term value. You will partner with marketing, sales ops and enablement to ensure a seamless buyer journey and maximise conversions.

    • you have a proven track record of outbound B2B sales
    • you have experience selling a licensing or SaaS product
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  • Head of Commercial Finance

    East Midlands
    Permanent
    £95,000 - £115,000 per year

    This is a senior leadership role responsible for driving financial performance, supporting strategic decision-making, and partnering with commercial teams to maximise revenue and profitability.

    • business partnering, analysis, stakeholder management
    • Hybrid working, SAP
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  • FP&A, Senior FP&A, Finance Business Partner

    Cheshire
    Interim

    I'm looking for a commercially minded finance professional to drive insight, performance, and strategic decision-making. As a Senior FP&A you will lead on budgeting, performance analysis, and impactful reporting in a fast-paced environment.

    • 12 month FTC
    • Lots of flexibility with 2 days office based
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  • Business Development Manager

    Leeds
    Permanent

    A newly created position to act as the focal point for business development, driving growth across hospitality, retail and commercial sectors while working closely with design, operations and installation teams.

    • Clear progression pathway with scope to build and lead a team over time
    • Real opportunity to shape strategy and growth
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  • Accounts Assistant

    Maidstone
    Permanent

    The Accounts Assistant will play a pivotal role in supporting the accounting and finance department of a retail organisation based in Maidstone. This permanent position offers an excellent opportunity for someone with a keen eye for detail and a passion for financial accuracy.

    • A superb business to work for
    • Excellent career opportunity
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  • Senior Internal Auditor

    Birmingham
    Permanent
    £50,000 - £55,000 per year

    This is an excellent entry‑level opportunity to build a broad internal audit career within a large international group, gaining exposure across finance, operations, IT and risk. The role offers structured development, hands‑on internal audit experience and fully funded professional training leading to a recognised internal audit qualification.

    • Group-level entry opportunity within a multinational industry client
    • Qualification & progression opportunities on offer
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  • HR & Payroll Administrator

    Slough
    Permanent
    £27,000 - £35,000 per year

    This role provides administrative support across HR operations, making it a great opportunity for someone who is organised, process-driven, and looking to build a career within a structured corporate environment.

    • Opportunity to make a real impact on people and culture.
    • Strong career development and exposure.
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  • Accounts Assistant

    City of London
    Permanent
    £35,000 - £38,000 per year

    The Accounts Assistant will play a crucial role in supporting the Accounting & Finance department within the retail industry. This position is based in London and requires a detail-oriented individual with a focus on financial accuracy and administrative efficiency.

    • Opportunity to work for an exciting, growing company in Central London
    • Study support is provided alongside the role
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  • Finance Data Analyst

    England
    Permanent
    £35,000 - £50,000 per year

    Shape strategic decisions by transforming complex data into actionable insights within a fast-paced retail environment. This role offers the opportunity to drive genuine business value, directly informing financial and operational strategy through robust analysis and clear reporting.

    • Competitive Salary and Benefits
    • 3 Days a week in the office (Gillingham) 2 Working from home.
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  • Head of HR Systems

    Derbyshire
    Permanent
    £95,000 - £105,000 per year

    We are seeking an experienced Head of HR Systems to lead and optimise HR technology solutions within a multi site Leisure/Retail Business. This role is based in Derbyshire and requires expertise in managing HR systems (pinned around Workday) to drive organisational efficiency and effectiveness. 2 days in the office and 3 from home.

    • Leading on the HR Systems Strategy for a Multi Site Retailer
    • Operate as the Workday SME
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  • National Compliance Manager

    England
    Permanent

    Lead the delivery of statutory compliance programmes across multiple regimes, ensuring robust governance frameworks, assurance standards, and effective compliance controls are in place. Act as a senior advisor and leader, driving strategic decision-making, overseeing audits and remediation programmes, and developing a high-performing national compliance team.

    • Have full accountability on compliance and assurance for the national estate.
    • Work for a leading retail organisation with scope for growth and development.
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  • Head of Financial Accountant

    West Midlands
    Permanent
    £75,000 - £80,000 per year

    The Head of Financial Accounts will lead the financial accounting function, ensuring compliance with accounting standards and delivering accurate financial reports. This role is pivotal in driving operational efficiency and supporting a well recognised retail industry business in the West Midlands.

    • Strong growth journey and opportunity to add commercial value
    • Collaborative culture with scope to influence strategic decisions
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  • Temporary Customer Service Advisor

    Gateshead
    Temporary
    £13 - £14 per hour

    We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast-paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service.

    • Immediate start temporary role with the possibility of going perm!
    • Weekly pay
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  • Account Manager

    City of London
    Permanent
    £45,000 - £50,000 per year

    The role of an Account Manager within the Fitness industry involves managing key client relationships and driving sales growth. Based in Central London, you will work closely with clients to understand their needs and deliver tailored solutions.

    • Globally recognised business
    • Full front of expansion within London
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  • Contact Centre Advisor

    International
    Permanent
    £26,200 - £27,200 per year

    Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!

    This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience.

    Apply now immediate interview!

    • A new exciting Permanent Contact Centre Advisor Position in Morley!
    • To work for a reputable business within the Automotive Sector!
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  • Newly Qualified Pharmacist

    South West London
    Permanent

    This is an exciting opportunity for a Newly Qualified Pharmacist to join a leading organisation in the retail industry. Based in South of England, the role involves delivering exceptional healthcare services and ensuring the highest standards of patient care.

    • Ability to develop through training with the company to meet career goals
    • Supportive, structured team and organisation
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  • Legal Counsel

    Leeds
    Permanent
    £90,000 - £110,000 per year

    An exciting opportunity has arisen for a Senior Legal Counsel to join a global leader in supply chain and logistics solutions in Leeds. Working closely with senior leadership, you will lead complex projects which include commercial negotiations, corporate, strategic business initiatives, and play a key role in driving growth across a diverse portfolio of sectors including retail, technology, healthcare, defence and public procurement.

    • Global market leader with major UK and international projects
    • High profile commercial work with genuine strategic influence
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  • Marketing Manager - Fast Growing Beauty Brand

    International
    Permanent

    As Marketing Manager for Germany you will be responsible for leading and executing the marketing strategy in the market as part of the brand's European expansion. This role will drive brand awareness, consumer engagement, and commercial performance through fully integrated, shopper-led marketing programmes across retail, digital, social, influencer, and earned channels

    • Fast growing beauty business
    • Opportunity to make an impact in an important market
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  • Sales Performance Manager South

    London
    Permanent

    The Sales Performance Manager South will be responsible for driving sales growth and optimising performance within the automotive industry. Based in the South Coast of the UK, this role requires a commercially-minded individual with a proven track record in sales management and performance improvement.

    • High-impact role with real ownership
    • Be part of a bold new automotive challenger brand
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  • Used Car Development Manager

    London
    Permanent
    £60,000 - £61,000 per year

    We are seeking a skilled Used Car Specialist/Used Car Development Manager to lead and optimise sales operations in the retail sector. This role requires a results-driven individual with a strong understanding of the used car market and a proven ability to meet sales targets.

    • Fastest Growing Brand in the UK
    • Strong Career path
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  • Property Customer Service Advisor

    Leeds
    Permanent
    £25,000 - £25,200 per year

    Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis.

    This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes.

    No experience required and will consider graduates and candidates from a hospitality and retail background.

    • A new exciting Permanent Property Customer Service Advisor Position!
    • To work for a reputable Legal Business in Leeds!
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  • Treasury Lead - New Function - Fashion

    City of London
    Permanent
    £60,000 - £75,000 per year

    This is an exciting chance to step into a newly created role for a high-growth, international retailer. You'll take ownership of critical treasury operations including cash flow forecasting, cash management, strengthening financial controls, and safeguarding risk across a retail environment.

    • Opportunity to build out a Treasury function for a global fashion brand
    • Broad role covering Cash Management, Banking mandates, Accounts Payable and more
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  • Financial Controller

    Nottingham
    Permanent
    £70,000 - £75,000 per year

    Key part of the Business Management team, ensuring timely and accurate management reporting, compliance and controls, developing strong process and value added insight

    • Reporting, process improvement, budgets, variance work
    • Hands on, team management, month and year end
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  • Pharmacist Manager - Stroud

    Stroud
    Permanent
    £50,000 - £60,000 per year

    This is an opportunity to lead and manage a pharmacy team in a retail healthcare setting, ensuring the delivery of exceptional customer service and compliance with professional standards. The role of Pharmacist Manager will involve overseeing operations and driving the success of the pharmacy in Stroud.

    • Supportive company for further learning and development
    • Ability to lead a team of professionals
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  • ER Advisor

    Liverpool
    Interim
    £33,000 - £35,000 per year

    The ER Advisor will play a key role in supporting the Human Resources function within the retail sector, ensuring effective and efficient HR processes. Based in Liverpool, the role involves advising on HR policies, employee relations, and supporting the business's people strategy.

    • 12 month FTC
    • Busy and Supportive team
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  • Senior HR Business Partner

    Northamptonshire
    Permanent
    £85,000 - £95,000 per year

    This is an exciting opportunity for a Senior HR Business Partner professional in the Retail industry to contribute to the strategic objectives of the human resources department. With a Head office in the Midlands, this role focuses on delivering impactful HR solutions to support organisational growth and employee engagement across the South of the UK. This is a multi site role with travel

    • Working for a well known name in the Retail Industry in a Multi Site role
    • Opportunity to partner c-suite is specific business area
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  • Senior HR Business Partner

    Derbyshire
    Permanent
    £85,000 - £95,000 per year

    This is an exciting opportunity for an experienced Human Resources professional to join the Leisure/Retail industry as a Senior HR Business Partner. The role is based in the Derbyshire area and offers a competitive salary along with excellent benefits, including a bonus and car allowance.

    • Working for a household name in the Retail/Leisure industry
    • Opportunity to partner multiple business divisions.
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A guide to retail jobs

Retail careers can vary greatly but all typically provide services to either both businesses and individual customers or specialise in products specific to one or the other. Retailers normally have their staff working in teams and those teams can be located within stores, an office, or even a warehouse. Working times are usually allocated on a shift basis and will vary depending on the specific products and/or services being provided. The type of products that retailers sell can vary, they may sell very specific products or offer a diverse range of merchandise. For example, a retailer might specialise in selling electronics, produce, entertainment or clothing while some larger stores might offer a mixture of these. Good customer service is a key part of any retail sales success and most retailers now have an online presence that bridges the gap between online sales and the high street shops.
Michael Page Retail & Fashion have forged strong relationships with our clients over the past 40 years. The jobs we recruit for range from positions within traditional stores to multiples and department stores, as well as multi-channel operations, online retailers, mail order and TV shopping channels, covering food, non-food and general merchandise.

Retail jobs we recruit

  • Assistant Store manager
  • Head of Merchandising
  • Buyer
  • Technologist - retail
  • Retail Store Manager
  • Merchandiser
  • Sales Advisor
  • Retail Customer Services Manger
  • Sales Consultant - retail

Key retail tasks

  • Greet customers as the first point of contact.
  • Deal with customer refunds.
  • Handle customer complaints.
  • Work within established guidelines, particularly with brands.
  • Receive and store stock deliveries.
  • Set up displays and POS material.
  • Assist customers in finding the products they are looking for.
  • Process cash and card payments.
  • Stock shelves with merchandise.
  • Report any problems or discrepancies.
  • Provide customers with advice and guidance on product selection.
  • Balance cash registers with receipts.

Key retail skills

As a retailer, good communication skills are a must when dealing with queries and executing a sale. If the customer can’t understand you or if you fail to get your point across, that oversight could impact any potential sale. You need to be comfortable working directly with members of the public because sales roles require regular interaction with customers, whether that’s on the phone or face-to-face. You also need to possess a confident demeanour, not only will this improve a customer’s confidence in you as a sales representative but it will also increase their association with the brand or product you are selling to them. A shy and uncertain sales person might discourage a customer from making a purchase. 
Being helpful and polite, while possessing a comprehensive understanding of your area of sales is a must. The better you know your product, the more confident you will be in selling it and similarly your potential buyer will have more confidence in you. Finally, a person that works within retail needs to be able to work effectively as part of a sales team which would include getting point of sales (POS) items ready, filling in if a colleague is away, completing a sale on behalf of a colleague or helping a colleague by persuading a customer that the product that they’re considering is the right one.

Qualifications and experience

Retail jobs have no formal educational requirements. However, most employers look for what you already know. For a lot of retail jobs, experience is learned while training on the job, although some large stores have training programs for new hires. If you have any prior experience with the products you'll be expected to sell it will be a plus, such as IT experience when applying for a sales position at a computer or electronics store. Prior experience will help boost your initial salary.
However, if you’ve set your sights on long-term career progression then there are various levels of qualifications available for you to choose from and these qualifications enable employers to make better informed decisions during the crucial recruitment stages. The levels range from entry level through to level 8. The higher levels begin from the City &Guilds Higher Professional Diploma in Retail Management (level 4) and the BTEC Higher National Diploma in Retail Management (level 5) and are reserved for those that want to be leaders in their field, e.g. managing directors.  The topics covered do these courses range from customer service, managing retail operations, finance, managing retail environment, to consumer behaviour, supply chain, and retail marketing. Westminster Kingsway College and the University of Brighton offer diploma courses too, like the Access to Higher Education Diploma Business level 3.
If you're interested in undertaking a foundation degree then there are courses available, supported by Skillsmart Retail – the sector skills council. There are higher education institutes that also offer courses including Manchester Metropolitan University, the University of the Arts London, and Leicester College. The degree courses offer a more specialist focus like fashion retailing, retail marketing or buying. There are also postgraduate degree options that include retailing MBAs.
A few big employers are also offering workplace-based courses which allow flexibility to students and provide valuable hands-on experience to better equip them when they progress with their career.
If you would like to discuss your career options, get in touch with our team of specialist retail consultants. Alternatively, if there is a specific position you are interested in contact the listed consultant directly.
To browse jobs by salary, region or industry use the filter on the left-hand side of the page to find your perfect role.

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  • Not for Profit
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Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
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