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  • Head of Workforce Planning

    South West England
    Permanent
    £54,000 - £60,000 per year

    The Head of Workforce Planning in the retail industry will oversee the strategic development and execution of workforce planning processes to ensure optimal staffing levels and efficiency. This position based requires expertise in planning and resource management to support the organisation's retail operations.

    • Looking for an experienced leader within workforce management
    • Dynamic role that encompasses strategy, forecasting and driving productivity
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  • Buying Manager - Snacking

    London
    Permanent

    The role of Buying Manager - Snacking involves overseeing the procurement and category management of snacking products within the retail sector. The successful candidate will focus on driving sales, managing supplier relationships, and enhancing the product offering.

    • Work with a dedicated team, driving the snacking category for a highly brand
    • Hybrid Working Model from home and in the office
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  • Garment Technician

    London
    Temporary
    £65,000 - £70,000 per year

    We are seeking a Garment Technician with expertise in the retail industry to join a team on a 3-month fixed-term contract with the possibility of extension. This role involves ensuring the quality, fit, and performance of garments meet the required standards.

    • Garment technician required for a 3 month fixed term contract in London
    • Footwear experience desired, Hybrid role
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  • Marketing Executive

    London
    Permanent

    As Marketing Executive you will support the Marketing Manager drive the 2026 priorities in the UK across B2B and B2C, building stronger connections with the retail partners and end consumers.

    • Marketing executive role offering development and growth opportunities
    • Permanent opportunity with a leading furniture manufacturer
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  • Creative Director - Homes Textiles

    London
    Permanent

    A leading international textile and wallcovering design house, are seeking a highly creative and forward-thinking Creative Director with a high level of experience in the interior textile industry, to lead and develop one of their cutting edge brands.

    • Work with a British, family run business steeped in history.
    • Although very much expanded, it remains a family business at heart.
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  • Luxury Showroom Manager

    Crawley
    Permanent
    £36,000 - £44,000 per year

    We are seeking a Luxury Showroom Manager to oversee the day-to-day operations of a high-end showroom within the property industry. This role requires a professional with a keen eye for detail, exceptional organisational skills, and a passion for delivering excellent customer service.

    • Competitive salary
    • Friendly workplace
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  • Luxury Showroom Senior Sales Advisor

    Bury St. Edmunds
    Permanent
    £28,000 - £39,000 per year

    Join an established property company as a Luxury Showroom Senior Sales Advisor. This permanent role focuses on delivering exceptional customer service and driving sales within a luxury showroom setting.

    • Happy to work some weekends?
    • Experienced in luxury show room retail sales?
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  • Showroom Team Leader

    Bury St. Edmunds
    Permanent
    £33,000 - £46,952 per year

    We are seeking a motivated Showroom Team Leader to join our team in the trade industry. This role requires an individual with strong organisational skills and the ability to lead a team effectively.

    • Are you an experienced team leader in the tiles space?
    • Happy to work some weekends?
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  • Junior Merchandiser

    Birmingham
    Permanent
    £32,000 - £40,000 per year

    This is an exciting opportunity for a Junior Merchandiser to join a thriving retail company in Birmingham. The role requires strong organisational skills and a keen eye for detail to support the merchandising team effectively.

    • Progression Opportunities
    • Free Parking ; Close to transport links
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  • Senior Merchandiser

    Birmingham
    Permanent
    £45,000 - £65,000 per year

    The Senior Merchandiser will play a key role in overseeing merchandise planning and stock management within the retail industry. This role is based in Birmingham and requires a proactive individual with strong analytical skills.

    • Close to transport links; Free Parking
    • Early Finish on a Friday
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  • Assistant Merchandiser

    Birmingham
    Permanent
    £28,000 - £32,000 per year

    As an Assistant Merchandiser in the retail industry, you will support the merchandising team in maximising sales and ensuring stock levels meet customer demand. This role is based in Birmingham and offers an excellent opportunity to contribute to the success of a thriving business.

    • Free Parking Close to transport links
    • Progression Opportunities
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  • Senior Assistant Merchandiser

    Manchester
    Permanent
    £28,000 - £30,000 per year

    Monitor all best & worst selling lines on a weekly basis
    Work within the WSSI for re-forecasting & updating actualised sales

    • Close to transport links
    • Progression Opportunities
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  • Category Assistant

    Tankersley
    Permanent
    £26,000 - £32,000 per year
    • To provide a full administration support service to the Category/ Buying Team
    • Contacting suppliers, Brands etc
    • Free Parking ; Close to transport links
    • Progression Opportunities
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  • Merchandiser

    Birmingham
    Permanent
    £40,000 - £55,000 per year

    This is a key strategic role responsible for driving product performance, planning, and execution across merchandise categories.

    • Free Parking ; Close to transport links
    • Progression Opportunities
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  • Sealer Grader

    Park Royal
    Permanent
    £45,000 - £50,000 per year

    We are seeking a meticulous and detail-oriented Sealer Grader to join a dynamic team in the retail industry. This permanent role is based in London and involves ensuring the highest quality standards in product grading and sealing.

    • If you have worked in a similar role before.
    • If are based in and around NW London.
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  • Local Marketing Manager, Part-Time

    Harrow
    Temporary
    £40,000 - £45,000 per year

    An opportunity for an Local Marketing Manager, Part-Time has arisen; based in the Harrow area; and responsible for creating and executing localised marketing campaigns. This role is a 3 month contract, with the potential opportunity to extend; and can invite Part-Time candidates, 3 days per week with hybrid working available.

    • Interim Marketing Opportunity: Short-Term and Part-Time Contract.
    • Support in the creation and execution of localised marketing campaigns.
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  • Digital Content Lead

    West Sussex
    Temporary
    £50,000 - £55,000 per year

    An exciting opportunity has arisen for a Digital Content Lead. In this role, you will be responsible for the creation, editing and delivery of industry-leading digital and social content to drive customer engagement and experience. This role will partner with the digital, marketing and leadership team; and should attract a creative expert, with expertise in partnering with brands in social media, videography and editing.

    • Deliver industry leading content; including editing & videography!
    • Hybrid Working - X3 or 4 days per week in West Sussex.
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  • Social Value Coordinator

    Maidenhead
    Temporary
    £18 - £23 per hour

    The Social Value Coordinator will play a key role in supporting projects and initiatives that enhance social value within the retail industry. This temporary role in Maidenhead requires strong organisational skills and attention to detail.

    • Immediate Start
    • Competitive Salary
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  • Head of Merchandising

    London
    Permanent

    We are seeking a highly skilled Head of Merchandising to lead a team of merchandising professionals within the retail industry. This permanent position offers an exciting opportunity to drive merchandising strategies and optimise performance.

    • Head of merchandising
    • offering a great package and additional benefits to run established team
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  • Merchandiser

    London
    Permanent

    This is an exciting opportunity for a Merchandiser to contribute to the retail sector by managing product categories and optimising sales performance. The role focuses on product planning, inventory management, and ensuring the best possible customer experience.

    • Experienced Merchandiser Required Retail background Busy social office in London
    • Variety of products Progression and great working culture
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  • Head of Business Development - Leading Retail and Wholesale Business

    England
    Permanent

    A leading UK wholesale and retail services organisation is seeking an accomplished senior business development leader to drive the acquisition of high-value corporate contracts. This is a pivotal role focused on securing transformational new business, expanding market presence, and delivering sustainable, long-term revenue growth.

    • Exciting New Business Leadership Role
    • Exciting Opportunity with Major Retail and Wholesale Business
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  • Assistant Merchandiser

    Southampton
    Permanent

    Join a leading retail team as an Assistant Merchandiser in Southampton. This role requires a detail-oriented professional to support the merchandising function and contribute to the success of the retail department.

    • Assistant merchandiser position for a popular fashion brand
    • Hybrid working and discount perks
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  • Business Support Manager

    Nottingham
    Permanent
    £36,000 - £45,000 per year

    Business Support Manager role based in Nottingham. This role is fully office based.

    • Hybrid
    • Competitive salary
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  • Interim Senior Management Accountant

    Lancashire
    Interim

    The Interim Senior Management Accountant role supports in driving forward projects, achieving business objectives and leading the team to success. The role involves cross-department collaborations, interacting with senior stakeholders, financial reporting and implementing process improvements.

    • Fast-paced, growing business
    • Work for a leading global brand
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  • Interim Management Accountant

    England
    Temporary
    £270 - £330 per day

    An interim management accountant to assist in the accurate and timely reporting of month end results and completion of balance sheet reconciliations. Inclusive of preparing reports that are used to support decision making.

    • Interim Management Accountant for a leading Birmingham business
    • Supports the overall business performance to reduce costs and improve processes.
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  • Group International Tax Manager - In House

    East Midlands
    Permanent
    £81,000 - £99,000 per year

    We are seeking a Group International Tax Manager - In House, to manage and oversee international tax matters and related projects . This permanent role is based in the East Midlands and offers a rewarding opportunity in the tax department for this market lead group.

    • Newly Created In House Group International Tax Manager role
    • Worked for a Established East Midlands PLC
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  • Business Development Manager

    International
    Permanent
    £34,529 - £47,478 per year

    We are seeking a highly motivated Business Development Manager to lead field execution and deliver strong commercial performance across the Irish FMCG retail and convenience market.

    • Join a growing international Brand
    • Great commission structure
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  • Finance Manager

    High Wycombe
    Permanent
    £60,000 - £65,000 per year

    We are seeking a Finance Manager to join a reputable growing company based in High Wycombe. This role requires a technical expertise in accounting and finance, with a focus on managing the UK entity with some export-related financial activities.

    • Growing international business
    • Hybrid working pattern and flexible hours
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  • Site Operation Manager - Logistics & Transport

    Newport
    Permanent
    £50,000 - £55,000 per year

    The Site-Operation Manager in the Retail industry will oversee logistics operations, ensuring efficiency and the smooth running of the site.

    This role is based in Newport and requires a proactive approach to managing resources and meeting operational targets.

    • Site Operations Manager based in Newport
    • Great Opportunity to progress your Logistics Career
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  • Customer Service Advisor

    Birmingham
    Temporary
    £13 - £14 per hour

    We are seeking a Customer Service Advisor to join a retail team on a temporary basis. The role involves providing excellent customer support, ensuring customer satisfaction, and handling queries efficiently.

    • Immediate start temp role
    • Central office location
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A guide to retail jobs

Retail careers can vary greatly but all typically provide services to either both businesses and individual customers or specialise in products specific to one or the other. Retailers normally have their staff working in teams and those teams can be located within stores, an office, or even a warehouse. Working times are usually allocated on a shift basis and will vary depending on the specific products and/or services being provided. The type of products that retailers sell can vary, they may sell very specific products or offer a diverse range of merchandise. For example, a retailer might specialise in selling electronics, produce, entertainment or clothing while some larger stores might offer a mixture of these. Good customer service is a key part of any retail sales success and most retailers now have an online presence that bridges the gap between online sales and the high street shops.
Michael Page Retail & Fashion have forged strong relationships with our clients over the past 40 years. The jobs we recruit for range from positions within traditional stores to multiples and department stores, as well as multi-channel operations, online retailers, mail order and TV shopping channels, covering food, non-food and general merchandise.

Retail jobs we recruit

  • Assistant Store manager
  • Head of Merchandising
  • Buyer
  • Technologist - retail
  • Retail Store Manager
  • Merchandiser
  • Sales Advisor
  • Retail Customer Services Manger
  • Sales Consultant - retail

Key retail tasks

  • Greet customers as the first point of contact.
  • Deal with customer refunds.
  • Handle customer complaints.
  • Work within established guidelines, particularly with brands.
  • Receive and store stock deliveries.
  • Set up displays and POS material.
  • Assist customers in finding the products they are looking for.
  • Process cash and card payments.
  • Stock shelves with merchandise.
  • Report any problems or discrepancies.
  • Provide customers with advice and guidance on product selection.
  • Balance cash registers with receipts.

Key retail skills

As a retailer, good communication skills are a must when dealing with queries and executing a sale. If the customer can’t understand you or if you fail to get your point across, that oversight could impact any potential sale. You need to be comfortable working directly with members of the public because sales roles require regular interaction with customers, whether that’s on the phone or face-to-face. You also need to possess a confident demeanour, not only will this improve a customer’s confidence in you as a sales representative but it will also increase their association with the brand or product you are selling to them. A shy and uncertain sales person might discourage a customer from making a purchase. 
Being helpful and polite, while possessing a comprehensive understanding of your area of sales is a must. The better you know your product, the more confident you will be in selling it and similarly your potential buyer will have more confidence in you. Finally, a person that works within retail needs to be able to work effectively as part of a sales team which would include getting point of sales (POS) items ready, filling in if a colleague is away, completing a sale on behalf of a colleague or helping a colleague by persuading a customer that the product that they’re considering is the right one.

Qualifications and experience

Retail jobs have no formal educational requirements. However, most employers look for what you already know. For a lot of retail jobs, experience is learned while training on the job, although some large stores have training programs for new hires. If you have any prior experience with the products you'll be expected to sell it will be a plus, such as IT experience when applying for a sales position at a computer or electronics store. Prior experience will help boost your initial salary.
However, if you’ve set your sights on long-term career progression then there are various levels of qualifications available for you to choose from and these qualifications enable employers to make better informed decisions during the crucial recruitment stages. The levels range from entry level through to level 8. The higher levels begin from the City &Guilds Higher Professional Diploma in Retail Management (level 4) and the BTEC Higher National Diploma in Retail Management (level 5) and are reserved for those that want to be leaders in their field, e.g. managing directors.  The topics covered do these courses range from customer service, managing retail operations, finance, managing retail environment, to consumer behaviour, supply chain, and retail marketing. Westminster Kingsway College and the University of Brighton offer diploma courses too, like the Access to Higher Education Diploma Business level 3.
If you're interested in undertaking a foundation degree then there are courses available, supported by Skillsmart Retail – the sector skills council. There are higher education institutes that also offer courses including Manchester Metropolitan University, the University of the Arts London, and Leicester College. The degree courses offer a more specialist focus like fashion retailing, retail marketing or buying. There are also postgraduate degree options that include retailing MBAs.
A few big employers are also offering workplace-based courses which allow flexibility to students and provide valuable hands-on experience to better equip them when they progress with their career.
If you would like to discuss your career options, get in touch with our team of specialist retail consultants. Alternatively, if there is a specific position you are interested in contact the listed consultant directly.
To browse jobs by salary, region or industry use the filter on the left-hand side of the page to find your perfect role.

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Britain’s Most Admired Companies Awards winner - Support Services (People & Places)

Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
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