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  • Senior Merchandiser

    Birmingham
    Permanent
    £45,000 - £65,000 per year

    The Senior Merchandiser will play a key role in overseeing merchandise planning and stock management within the retail industry. This role is based in Birmingham and requires a proactive individual with strong analytical skills.

    • Close to transport links; Free Parking
    • Early Finish on a Friday
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  • Assistant Merchandiser - Fashion

    Birmingham
    Permanent

    As an Assistant Merchandiser in the retail industry, you will support the merchandising team in maximising sales and ensuring stock levels meet customer demand. This role is based in Birmingham and offers an excellent opportunity to contribute to the success of a thriving business.

    • Free Parking ; Close to transport links
    • Early Finish on a Friday
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  • Marketing Executive

    Marlow
    Permanent
    £33,000 - £38,000 per year

    The Marketing Executive will be responsible for developing marketing campaigns that boost brand visibility and consumer engagement, this role suits a proactive individual with strong attention to detail.

    • Do you have a passion for social media growth and engagement?
    • Are you interested in end-to-end campaign management?
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  • Merchandising Manager - Fashion- FTC

    City of London
    Interim
    £70,000 - £72,000 per year

    The Merchandising Manager - Fashion will lead and implement strategies to optimise product performance, ensuring alignment with business objectives, needs to be a strategic thinker more so than product focused. Immediate start, three month FTC.

    • Merchandising Manager- Fashion
    • Premium fashion brand
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  • Pricing Analyst

    City of London
    Permanent
    £40,000 - £50,000 per year

    The Pricing Analyst role in the retail industry requires a detail-oriented professional to oversee pricing strategies and ensure profitability through effective analysis. Based in London, this position offers the chance to work within a dynamic accounting and finance department to support business goals.

    • Work for an innovative, industry‑leading company
    • Hybrid opportunity, required to be in the office 2-3 days per week
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  • Customer Service Advisor

    Arundel
    Permanent
    £28,000 - £30,000 per year

    The Customer Service Advisor role in the business services industry involves providing excellent support to clients by handling inquiries and resolving issues efficiently. Based in Arundel, this permanent position offers an opportunity to work in a fast-paced environment, ensuring a high standard of customer satisfaction.

    • Hybrid working model
    • Well established organisation
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  • Customer Service Advisor

    Crawley
    Permanent
    £25,200 - £30,800 per year

    The Customer Service Advisor will play a key role in delivering exceptional service to clients within the business services industry. This permanent role offers an exciting opportunity to address customer needs and provide effective solutions.

    • Hybrid working model
    • Well established organisation
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  • Junior Merchandiser

    Birmingham
    Permanent
    £32,000 - £40,000 per year

    This is an exciting opportunity for a Junior Merchandiser to join a thriving retail company in Birmingham. The role requires strong organisational skills and a keen eye for detail to support the merchandising team effectively.

    • Progression Opportunities
    • Free Parking ; Close to transport links
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  • Merchandising Administrator

    Leeds
    Permanent
    £22,500 - £23,500 per year

    The Merchandising Administrator will play a key role in supporting the retail department within the FMCG industry. This permanent role, based in Leeds, requires a detail-oriented individual to manage and coordinate merchandising activities efficiently.

    • Close to transport links: Free Parking
    • Progression Opportunities
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  • Digital Designer

    City of London
    Permanent

    Our client is looking for a creative Designer to join an exciting fashion brand in London. You'll be bringing bold prints and ideas to life across digital platforms, designing eye-catching visuals that feel current and on brand.

    • Fantastic opportunity for a designer
    • To join an amazing womens clothing brand
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  • VP Merchandise Planning & Commercial Inventory Strategy - Multi-Brand Retail - Dubai

    International
    Permanent
    £15,067 - £17,220 per month (£180,815 - £206,646 per year)

    Lead enterprise wide merchandise planning across a complex omni channel multi-brand retail portfolio, driving OTB, forecasting, inventory and margin performance across stores and digital channels. Partner with Buying, Commercial and Digital leadership to shape commercial strategy and influence high-impact trading decisions at regional scale.

    • Leading multi brand retail & distribution platform with complex omni channel ops
    • Leadership scope with enterprise scale planning transformation exposure
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  • Regional Account Manager - Fashion Brand

    South East England
    Permanent
    £35,000 - £40,000 per year

    Exciting opportunity for a driven, enthusiastic and mobile sales professional to join this fast-growing, exciting fashion brand.

    Opportunity to own your own, large territory and drive the commercial growth through Independent and regional retail outlets.

    • Fantastic opportunity to join this fast-growing fashion brand
    • Driving sales and profit across a large South East region
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  • Sales Coordinator

    Brighouse
    Permanent
    £26,500 - £32,000 per year

    The Sales Coordinator role in the retail industry requires a detail-oriented professional to support the customer service department with order processing, client communication, and administrative tasks. Based in Brighouse, this permanent position offers a chance to thrive in a collaborative and fast-paced environment.

    • Growing Company Supportive and motivated team
    • Free parking Close to transport links Great benefits
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  • Sales Designer

    North London
    Permanent
    £36,000 - £40,000 per year

    The Sales Designer role in the retail industry is ideal for individuals passionate about creating bespoke solutions for clients while driving sales growth. This position requires a balance of creativity and sales expertise to deliver exceptional customer experiences.

    • Leading luxury bespoke wardrobe company
    • Strong, established client base with a competitive bonus scheme
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  • Performance Marketing Executive - Paid Search - Fashion brand

    City of London
    Permanent
    £35,000 - £40,000 per year

    This is an exciting opportunity for a Paid Search Executive to join the performance marketing team of a well-known owner-run fashion brand. You will be responsible for the planning, execution, and optimisation of paid media activity across Google and Microsoft Ads.

    • Join a successful fashion brand!
    • Be part of an ambitious and growing performance marketing team.
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  • Online Channels Supervisor

    Huddersfield
    Temporary
    £29,210 - £29,210 per year

    As an Online Channels Supervisor, you will manage and optimise the company's online retail platforms, ensuring a seamless customer experience and effective marketing strategies. This role in the retail industry is based in Huddersfield and requires expertise in online channel management and digital marketing.

    • Part time role 3.5 to 4 days per week
    • New office space - great environment
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  • Commercial Accountant

    Shirebrook
    Permanent
    £40,000 - £40,000 per year

    This is a pivotal role in the business where the Commercial Accountant will be required to directly support the Finance Manager. This is a newly created role due to a recent acquisition.

    • Offering fantastic development and progression opportunities
    • Study support available
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  • Sales Performance Manager - Midlands

    Birmingham
    Permanent
    £46,800 - £52,000 per year

    The Sales Performance Manager will lead and optimise sales strategies and performance within the retail sector, ensuring targets are met and exceeded. This role requires a results-driven professional with expertise in sales operations and a strong understanding of the Midlands market.

    • Responsible for driving sales performance and achieving commercial targets
    • Involves managing relationships with dealers and executing sales
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  • Learning and Development Coordinator

    Maidstone
    Permanent
    £40,500 - £49,500 per year

    The Learning and Development Coordinator will support the delivery of innovative training and development initiatives within the FMCG industry. This role requires a detail-oriented professional to coordinate programmes that enhance employee skills and support organisational growth in Maidstone.

    • Excellent Career Progression
    • Work for a global business
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  • Data Scientist

    Hinckley
    Permanent
    £45,000 - £50,000 per year

    This leading international Manufacturing & Retail Company is seeking a commercially focused and technically capable Data Scientist to join their Finance team to support a high growth phase into new markets.

    • Opportunity to join a newly created Data Science role
    • Opportunity to lead on commercial analytics for a high growth company
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  • FP&A Accountant - Dartford area

    Dartford
    Permanent
    £65,000 - £75,000 per year

    This is an exciting opportunity for a skilled FP&A Accountant to join a business with real potential. The role involves managing financial planning and analysis activities to support informed decision-making and drive business performance.

    • Key role supporting the business post-acquisition.
    • High visibility with real impact on decision-making
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  • Team Assistant

    London
    Interim
    £30,000 - £33,000 per year

    This role requires a highly organised and proactive Team Assistant to provide essential administrative and operational support. The position will suit an individual with strong multitasking skills and a keen eye for detail within the business services sector.

    • Excellent Team Assistant role in Central London.
    • Hybrid role with flexiblity.
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  • Customer Experience Manager

    Chiswick
    Permanent
    £45,000 - £55,000 per year

    The Customer Relationship Manager role in the retail industry is focused on fostering positive customer experiences and building lasting relationships. This permanent position, based in London, requires a proactive individual to oversee and improve the customer experience.

    • If you can work in Chiswick 5 days a week.
    • If you have Customer Experience management experience.
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  • Sales Performance Manager - Scotland and the north

    Scotland
    Permanent
    £46,800 - £52,000 per year

    The Sales Performance Manager will oversee sales operations, ensuring targets are met and exceeded within Scotland and the north. This role requires expertise in the retail industry and a strong focus on driving results and building effective strategies.

    • Responsible for driving sales performance and achieving commercial targets
    • Involves managing relationships with dealers and executing sales strategies
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  • Accounts Assistant

    Maidstone
    Permanent

    The role of Accounts Assistant in the retail industry involves providing essential support to the accounting team by managing financial records and assisting with day-to-day financial operations. Based near Maidstone, this position is ideal for individuals with a keen eye for detail and an interest in accounting and finance.

    • Fabulous business to work for
    • Great benefits and hybrid working
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  • Purchase Ledger Assistant

    Stockport
    Temporary
    £28,000 - £30,000 per year

    The Purchase Ledger Assistant will play a key role in the accounting and finance department, ensuring the accurate processing of invoices and maintaining supplier accounts. This temporary position in Stockport offers an opportunity to contribute to a retail business with a structured approach to finance.

    • Purchase Ledger Clerk
    • Stockport Office based Immediate Start
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  • Power BI Developer

    Bristol
    Permanent

    This leading Retail organisation are looking to appoint a Business Intelligence / Power BI Analyst to support their finance function in developing Dashboards and Power BI Reports to support senior management decisioning and automate processes. Your primary focus turning data from multiple sources into clear, actionable insights for the business in Power BI.

    • Opportunity to work in a newly created role
    • Opportunity to lead on reporting capability enhancement with career progression
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  • Management Accountant

    Slough
    Permanent
    £55,000 - £65,000 per year

    The Management Accountant will play a key role in overseeing financial operations, providing accurate reporting, and ensuring compliance with accounting standards. This is an exciting opportunity to join the retail sector in a permanent role based in Slough.

    • Chance to work in an exciting industry!
    • Excellent benefits!
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  • Part Time Payroll

    Reading
    Temporary
    £27,000 - £30,000 per year

    Great opportunity to join a fantastic team on a part time basis (15 hours per week). This will be assisting the wider payroll team with day to day processing.

    • Work on a part time basis within a large payroll team
    • Close knit, high performing business!
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  • Finance Manager

    Bristol
    Permanent
    £45,000 - £50,000 per year

    The role of Finance Manager involves overseeing financial operations and ensuring accurate reporting to support business objectives within the retail industry. This position is based in Bristol and requires strong expertise in accounting and finance.

    • Management accounting focused Finance Manager
    • SME with a great collective culture
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A guide to retail jobs

Retail careers can vary greatly but all typically provide services to either both businesses and individual customers or specialise in products specific to one or the other. Retailers normally have their staff working in teams and those teams can be located within stores, an office, or even a warehouse. Working times are usually allocated on a shift basis and will vary depending on the specific products and/or services being provided. The type of products that retailers sell can vary, they may sell very specific products or offer a diverse range of merchandise. For example, a retailer might specialise in selling electronics, produce, entertainment or clothing while some larger stores might offer a mixture of these. Good customer service is a key part of any retail sales success and most retailers now have an online presence that bridges the gap between online sales and the high street shops.
Michael Page Retail & Fashion have forged strong relationships with our clients over the past 40 years. The jobs we recruit for range from positions within traditional stores to multiples and department stores, as well as multi-channel operations, online retailers, mail order and TV shopping channels, covering food, non-food and general merchandise.

Retail jobs we recruit

  • Assistant Store manager
  • Head of Merchandising
  • Buyer
  • Technologist - retail
  • Retail Store Manager
  • Merchandiser
  • Sales Advisor
  • Retail Customer Services Manger
  • Sales Consultant - retail

Key retail tasks

  • Greet customers as the first point of contact.
  • Deal with customer refunds.
  • Handle customer complaints.
  • Work within established guidelines, particularly with brands.
  • Receive and store stock deliveries.
  • Set up displays and POS material.
  • Assist customers in finding the products they are looking for.
  • Process cash and card payments.
  • Stock shelves with merchandise.
  • Report any problems or discrepancies.
  • Provide customers with advice and guidance on product selection.
  • Balance cash registers with receipts.

Key retail skills

As a retailer, good communication skills are a must when dealing with queries and executing a sale. If the customer can’t understand you or if you fail to get your point across, that oversight could impact any potential sale. You need to be comfortable working directly with members of the public because sales roles require regular interaction with customers, whether that’s on the phone or face-to-face. You also need to possess a confident demeanour, not only will this improve a customer’s confidence in you as a sales representative but it will also increase their association with the brand or product you are selling to them. A shy and uncertain sales person might discourage a customer from making a purchase. 
Being helpful and polite, while possessing a comprehensive understanding of your area of sales is a must. The better you know your product, the more confident you will be in selling it and similarly your potential buyer will have more confidence in you. Finally, a person that works within retail needs to be able to work effectively as part of a sales team which would include getting point of sales (POS) items ready, filling in if a colleague is away, completing a sale on behalf of a colleague or helping a colleague by persuading a customer that the product that they’re considering is the right one.

Qualifications and experience

Retail jobs have no formal educational requirements. However, most employers look for what you already know. For a lot of retail jobs, experience is learned while training on the job, although some large stores have training programs for new hires. If you have any prior experience with the products you'll be expected to sell it will be a plus, such as IT experience when applying for a sales position at a computer or electronics store. Prior experience will help boost your initial salary.
However, if you’ve set your sights on long-term career progression then there are various levels of qualifications available for you to choose from and these qualifications enable employers to make better informed decisions during the crucial recruitment stages. The levels range from entry level through to level 8. The higher levels begin from the City &Guilds Higher Professional Diploma in Retail Management (level 4) and the BTEC Higher National Diploma in Retail Management (level 5) and are reserved for those that want to be leaders in their field, e.g. managing directors.  The topics covered do these courses range from customer service, managing retail operations, finance, managing retail environment, to consumer behaviour, supply chain, and retail marketing. Westminster Kingsway College and the University of Brighton offer diploma courses too, like the Access to Higher Education Diploma Business level 3.
If you're interested in undertaking a foundation degree then there are courses available, supported by Skillsmart Retail – the sector skills council. There are higher education institutes that also offer courses including Manchester Metropolitan University, the University of the Arts London, and Leicester College. The degree courses offer a more specialist focus like fashion retailing, retail marketing or buying. There are also postgraduate degree options that include retailing MBAs.
A few big employers are also offering workplace-based courses which allow flexibility to students and provide valuable hands-on experience to better equip them when they progress with their career.
If you would like to discuss your career options, get in touch with our team of specialist retail consultants. Alternatively, if there is a specific position you are interested in contact the listed consultant directly.
To browse jobs by salary, region or industry use the filter on the left-hand side of the page to find your perfect role.

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Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
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