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  • Fixed Term Contract Privacy Counsel

    North West London
    Interim
    £72,000 - £88,000 per year

    This Fixed Term Contract Privacy Counsel role in the FMCG / retail industry requires a professional with a strong background in privacy and data protection laws. The role will involve supporting the legal department from their North West London HQ by ensuring compliance with relevant regulations and providing expert advice.

    • 12 month Fixed Term Contract
    • Privacy Counsel Role in a leading FMCG business
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  • Senior Mens Graphic Designer

    City of London
    Permanent
    £48,000 - £50,000 per year

    The Senior Mens Graphic Designer will play a pivotal role in creating innovative and market-leading designs. This permanent role based in London requires a creative individual with a strong understanding of graphic design, licensing and retail branding

    • Senior Menswear Graphic Design Role
    • Hybrid in central london
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  • Customer Service Advisor

    Arundel
    Permanent
    £28,000 - £30,000 per year

    The Customer Service Advisor role in the business services industry involves providing excellent support to clients by handling inquiries and resolving issues efficiently. Based in Arundel, this permanent position offers an opportunity to work in a fast-paced environment, ensuring a high standard of customer satisfaction.

    • Hybrid working model
    • Well established organisation
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  • Customer Service Advisor

    Crawley
    Permanent
    £25,200 - £30,800 per year

    The Customer Service Advisor will play a key role in delivering exceptional service to clients within the business services industry. This permanent role offers an exciting opportunity to address customer needs and provide effective solutions.

    • Hybrid working model
    • Well established organisation
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  • Assistant Merchandiser - City Centre

    Leeds
    Permanent
    £25,200 - £30,800 per year

    The Assistant Merchandiser role in the retail industry involves supporting the merchandising team in maximising sales and profitability through effective stock management and analysis. This position is based in Leeds and offers an excellent opportunity to develop your career in retail.

    • Hybrid Working
    • Progression Opportunities
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  • Senior Merchandiser

    Birmingham
    Permanent
    £45,000 - £65,000 per year

    The Senior Merchandiser will play a key role in overseeing merchandise planning and stock management within the retail industry. This role is based in Birmingham and requires a proactive individual with strong analytical skills.

    • Close to transport links; Free Parking
    • Early Finish on a Friday
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  • Junior Merchandiser

    Birmingham
    Permanent
    £32,000 - £40,000 per year

    This is an exciting opportunity for a Junior Merchandiser to join a thriving retail company in Birmingham. The role requires strong organisational skills and a keen eye for detail to support the merchandising team effectively.

    • Progression Opportunities
    • Free Parking ; Close to transport links
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  • Merchandising Administrator

    Leeds
    Permanent
    £22,500 - £23,500 per year

    The Merchandising Administrator will play a key role in supporting the retail department within the FMCG industry. This permanent role, based in Leeds, requires a detail-oriented individual to manage and coordinate merchandising activities efficiently.

    • Close to transport links: Free Parking
    • Progression Opportunities
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  • Trainee Assistant Merchandiser- Apparel

    Leeds
    Permanent
    £25,000 - £26,500 per year

    The Trainee Assistant Merchandiser role offers an exciting opportunity to support the retail team in driving performance and achieving business objectives. This position involves planning, analysing, and delivering effective merchandising strategies in the retail industry.

    • Progression Opportunities
    • Hybrid Working, 3 days office, 2 day at home
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  • Senior Womenswear Designer - Shape

    London
    Permanent
    £35,000 - £40,000 per year

    The Senior Womenswear Designer - Shape will be responsible for designing high-quality collections for women, collaborating closely with well-known high street retailers. This permanent position in London offers an exciting opportunity to contribute to a long-standing fashion design company within the FMCG industry.

    • Senior Designer role available
    • Working in busy central London office with well known high street brands
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  • Graphic Designer - Womenswear

    London
    Permanent
    £35,000 - £38,000 per year

    This is an exciting opportunity for a Graphic Designer specialising in womenswear to create high-quality designs for major high-street retailers.

    • Womenswear Graphic Design role in Central London
    • Working in a busy social office to create high quality designs
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  • Store Manager

    West London
    Permanent
    £80,000 - £90,000 per year

    We are seeking a skilled and results-driven Store Manager to lead retail operations. This is an exciting opportunity to oversee a thriving store in West London, ensuring efficient performance and excellent customer service.

    • Represent a top-tier luxury brand with exceptional standards
    • A destination store, attracting high‑income customers
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  • Digital Designer

    City of London
    Permanent

    Our client is looking for a creative Designer to join an exciting fashion brand in London. You'll be bringing bold prints and ideas to life across digital platforms, designing eye-catching visuals that feel current and on brand.

    • Fantastic opportunity for a designer
    • To join an amazing womens clothing brand
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  • Head of Finance - Retail / Private Equity / West Yorkshire

    West Yorkshire
    Permanent

    This role is a business partnering role with the accounting and reporting completed outside of the team allowing full focus to be on performance. You will be responsible for driving financial performance, operational efficiencies and the strategic growth of the organisation.

    • Opportunity to join a leading PE business during an exciting transition
    • Highly commercial and leadership role with true strategic influence
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  • VP Merchandise Planning & Commercial Inventory Strategy - Multi-Brand Retail - Dubai

    International
    Permanent
    £15,067 - £17,220 per month (£180,815 - £206,646 per year)

    Lead enterprise wide merchandise planning across a complex omni channel multi-brand retail portfolio, driving OTB, forecasting, inventory and margin performance across stores and digital channels. Partner with Buying, Commercial and Digital leadership to shape commercial strategy and influence high-impact trading decisions at regional scale.

    • Leading multi brand retail & distribution platform with complex omni channel ops
    • Leadership scope with enterprise scale planning transformation exposure
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  • Procurement Business Partner - Category Manager - Commercial - Retail Concessions

    Luton
    Permanent
    £55,000 - £75,000 per year

    Procurement Business Partner - Category Manager - Retail Outlets, Concessions and Commercial Contract Management

    • Procurement Business Partner - Commercial Category Manager - Retail Concessions
    • London Luton Airport- Hybrid
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  • National Compliance Manager

    England
    Permanent

    Lead the delivery of statutory compliance programmes across multiple regimes, ensuring robust governance frameworks, assurance standards, and effective compliance controls are in place. Act as a senior advisor and leader, driving strategic decision-making, overseeing audits and remediation programmes, and developing a high-performing national compliance team.

    • Have full accountability on compliance and assurance for the national estate.
    • Work for a leading retail organisation with scope for growth and development.
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  • Executive Assistant

    Derby
    Permanent
    £55,000 - £70,000 per year

    This is an exciting opportunity for an experienced Executive Assistant to provide high-level support to an executive member within the business services industry. Based in Derby, this role requires exceptional organisational skills, attention to detail, and the ability to manage multiple priorities effectively.

    • Opportunity to join a thriving business on a permanent basis.
    • Excellent comprehensive benefits package.
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  • IT Admin Support

    Redditch
    Permanent
    £32,000 - £35,000 per year

    The IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch.

    • Fully office based
    • Fantastic benefits
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  • Employee Relations Manager

    Nottingham
    Permanent
    £45,000 - £50,000 per year
    Remote

    Employee Relations Manager

    Home Based with occasional travel (once per month) to Nottingham

    Retail

    • Employee Relations Manager, Retail
    • Home-based
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  • Head of People- Permanent

    Renfrewshire
    Permanent
    £55,000 - £70,000 per year

    The Head of People will lead the People function and shape a practical, commercially focused People Strategy that supports growth, retention and leadership capability.

    The role will operate as a true generalist, balancing strategic input with hands-on delivery across the full employee lifecycle.

    • Currently recruiting for a Head of People for a permanent role
    • Based in Renfrewshire for a growing, multi-site business
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  • HR Administrator

    Medway
    Permanent

    The HR Administrator role in the retail industry involves providing administrative support to the Human Resources department, ensuring smooth day-to-day operations. This permanent position is based in Medway and is ideal for someone with a keen eye for detail and strong organisational skills.

    • Market Leading Business
    • Excellent training and support
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  • Head of HRIS

    Derbyshire
    Interim
    £95,000 - £100,000 per year

    The People Systems Lead will oversee and optimise HR systems within the leisure industry, ensuring they meet organisational needs and enhance operational efficiency. Based in Derbyshire, this FTC role requires a skilled professional to manage system implementation and deliver effective solutions.

    • Working for a UK Leading Brand
    • Own the full HR Technology Landscape
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  • Finance Manager

    Yorkshire and the Humber
    Permanent
    £50,000 - £60,000 per year
    Remote

    Reporting to the Head of Finance, the Finance Manager will take ownership of core financial processes while also providing commercial insight to support business growth.

    • Part-time remote Finance Manager role in a fast-growing ecommerce business.
    • Own reporting, cash, and insight across multi-channel operations.
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  • PT - FC

    Weybridge
    Temporary
    £400 - £440 per day

    This PT - Financial Controller position in the retail industry involves overseeing financial operations and ensuring accurate accounting processes. This temporary role in Weybridge is ideal for a professional seeking a hands-on finance-focused opportunity.

    • Lovely growing retail organisation in Surrey
    • Opportunity really add value to a business in an excellent phase of progression
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  • Head of Financial Accountant

    West Midlands
    Permanent
    £75,000 - £80,000 per year

    The Head of Financial Accounts will lead the financial accounting function, ensuring compliance with accounting standards and delivering accurate financial reports. This role is pivotal in driving operational efficiency and supporting a well recognised retail industry business in the West Midlands.

    • Strong growth journey and opportunity to add commercial value
    • Collaborative culture with scope to influence strategic decisions
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  • Management Accountant (hybrid)

    Bradford
    Permanent
    £40,000 - £45,000 per year

    This would be a great role for an individual who wants a stable business and enjoys management accounts production, reconciliations, and identifying opportunities and risks. Our client is offering £40,000-£45,000, 1 day PW home working, study support for ACCA, CIMA or AAT if desired and other benefits.

    • A role which involves lots of reconciliation and control duties
    • Our client is a very stable and secure business
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  • Temporary Customer Service Advisor

    Gateshead
    Temporary
    £13 - £14 per hour

    We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast-paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service.

    • Immediate start temporary role with the possibility of going perm!
    • Weekly pay
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  • Account Manager

    City of London
    Permanent
    £45,000 - £50,000 per year

    The role of an Account Manager within the Fitness industry involves managing key client relationships and driving sales growth. Based in Central London, you will work closely with clients to understand their needs and deliver tailored solutions.

    • Globally recognised business
    • Full front of expansion within London
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  • Wholesale & Group Manager

    International
    Permanent
    £43,162 - £51,794 per year

    We are seeking a highly motivated Wholesale & Group Manager to lead field execution and deliver strong commercial performance across the Irish FMCG retail and convenience market.

    • Join a growing international Brand
    • Great commission structure
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A guide to retail jobs

Retail careers can vary greatly but all typically provide services to either both businesses and individual customers or specialise in products specific to one or the other. Retailers normally have their staff working in teams and those teams can be located within stores, an office, or even a warehouse. Working times are usually allocated on a shift basis and will vary depending on the specific products and/or services being provided. The type of products that retailers sell can vary, they may sell very specific products or offer a diverse range of merchandise. For example, a retailer might specialise in selling electronics, produce, entertainment or clothing while some larger stores might offer a mixture of these. Good customer service is a key part of any retail sales success and most retailers now have an online presence that bridges the gap between online sales and the high street shops.
Michael Page Retail & Fashion have forged strong relationships with our clients over the past 40 years. The jobs we recruit for range from positions within traditional stores to multiples and department stores, as well as multi-channel operations, online retailers, mail order and TV shopping channels, covering food, non-food and general merchandise.

Retail jobs we recruit

  • Assistant Store manager
  • Head of Merchandising
  • Buyer
  • Technologist - retail
  • Retail Store Manager
  • Merchandiser
  • Sales Advisor
  • Retail Customer Services Manger
  • Sales Consultant - retail

Key retail tasks

  • Greet customers as the first point of contact.
  • Deal with customer refunds.
  • Handle customer complaints.
  • Work within established guidelines, particularly with brands.
  • Receive and store stock deliveries.
  • Set up displays and POS material.
  • Assist customers in finding the products they are looking for.
  • Process cash and card payments.
  • Stock shelves with merchandise.
  • Report any problems or discrepancies.
  • Provide customers with advice and guidance on product selection.
  • Balance cash registers with receipts.

Key retail skills

As a retailer, good communication skills are a must when dealing with queries and executing a sale. If the customer can’t understand you or if you fail to get your point across, that oversight could impact any potential sale. You need to be comfortable working directly with members of the public because sales roles require regular interaction with customers, whether that’s on the phone or face-to-face. You also need to possess a confident demeanour, not only will this improve a customer’s confidence in you as a sales representative but it will also increase their association with the brand or product you are selling to them. A shy and uncertain sales person might discourage a customer from making a purchase. 
Being helpful and polite, while possessing a comprehensive understanding of your area of sales is a must. The better you know your product, the more confident you will be in selling it and similarly your potential buyer will have more confidence in you. Finally, a person that works within retail needs to be able to work effectively as part of a sales team which would include getting point of sales (POS) items ready, filling in if a colleague is away, completing a sale on behalf of a colleague or helping a colleague by persuading a customer that the product that they’re considering is the right one.

Qualifications and experience

Retail jobs have no formal educational requirements. However, most employers look for what you already know. For a lot of retail jobs, experience is learned while training on the job, although some large stores have training programs for new hires. If you have any prior experience with the products you'll be expected to sell it will be a plus, such as IT experience when applying for a sales position at a computer or electronics store. Prior experience will help boost your initial salary.
However, if you’ve set your sights on long-term career progression then there are various levels of qualifications available for you to choose from and these qualifications enable employers to make better informed decisions during the crucial recruitment stages. The levels range from entry level through to level 8. The higher levels begin from the City &Guilds Higher Professional Diploma in Retail Management (level 4) and the BTEC Higher National Diploma in Retail Management (level 5) and are reserved for those that want to be leaders in their field, e.g. managing directors.  The topics covered do these courses range from customer service, managing retail operations, finance, managing retail environment, to consumer behaviour, supply chain, and retail marketing. Westminster Kingsway College and the University of Brighton offer diploma courses too, like the Access to Higher Education Diploma Business level 3.
If you're interested in undertaking a foundation degree then there are courses available, supported by Skillsmart Retail – the sector skills council. There are higher education institutes that also offer courses including Manchester Metropolitan University, the University of the Arts London, and Leicester College. The degree courses offer a more specialist focus like fashion retailing, retail marketing or buying. There are also postgraduate degree options that include retailing MBAs.
A few big employers are also offering workplace-based courses which allow flexibility to students and provide valuable hands-on experience to better equip them when they progress with their career.
If you would like to discuss your career options, get in touch with our team of specialist retail consultants. Alternatively, if there is a specific position you are interested in contact the listed consultant directly.
To browse jobs by salary, region or industry use the filter on the left-hand side of the page to find your perfect role.

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Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921 Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
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